Shipping and Delivery Policy

1. Order Processing and Shipping Time

At Fitbol, we strive to ensure that your orders are processed and shipped promptly:

• Order Processing Time: Orders are typically processed within 1-2 business days after the order is placed. You will receive an email confirmation once your order has been processed and is ready to be shipped.
• Local Delivery (Mumbai, Maharashtra): For local orders within Mumbai, Maharashtra, we offer a one-day delivery service. Orders must be placed by 12:00 PM IST to qualify for next-day delivery.
• Domestic Shipping (Outside Mumbai, Maharashtra): For orders from other cities or states within India, delivery is typically within 7 days.

2. Shipping Costs

We offer various shipping options to meet your needs:

• Standard Shipping: Standard shipping is free for all orders over ₹3,000 within India. For orders under ₹3,000, a flat rate shipping fee of ₹150 will be applied.
• Express Shipping: Express shipping options are available at an additional cost, which will be calculated at checkout based on your location and the weight of your order.

3. International Shipping

We are pleased to offer international shipping to select countries:

• International Shipping Process: International orders are processed and shipped within 5-7 business days. Delivery times vary based on the destination country and customs processing times.
• Customs and Duties: Please note that international orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient and are not included in the shipping costs.
• Shipping Costs: International shipping costs are calculated at checkout based on the destination and weight of the order.

4. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier's website.

5. Delivery Issues

If you experience any issues with your delivery, such as a delayed or missing package, please contact our customer service team for assistance:

Fitbol Fitness Equipment

Email: support@fitbol.net
Phone: [+91 93240 40515]

6. Shipping Restrictions

Please note the following shipping restrictions:

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Certain products may have additional shipping restrictions due to size, weight, or destination regulations.